Loyalty Frequent Buyer Package Features
Import information from other accounting
packages.
Quickbooks® plug in to import customers,
items, and invoices. No need to enter your information again, just
import.
Import from CSV text files and Excel spreadsheets. Again, no need to
enter your information again, just import. If your software
package can export, the information can be imported.
You have the option to enter your customers, items, and sales.
Interfaces with the rest of the River Cities Software packages so that
you do not have to import anything if using the River Cities Software
accounting and/or service packages.
Assign points for inventory and services using your formula.
Point calculations
can be different for different types of items. For example, use a
different calculation for OEM, compatible, and reman items. Since
compatible items are more profitable, reward more points than OEM items.
Points can be calculated from any combination of sales, cost, and profit.
For example, if your gave points on profit, the higher profit item will give
more points to your customers.
Different point calculations can be done for service calls.
Contract billing base charges and per page excess charges can each have
their own point calculation methods.
Reward your larger customers even more.
Set bonus levels. Similar to airline
frequent flyer programs, when a customer reaches so many points, they can
have a bonus points added.
Multiple bonus levels. For example, after 25000 points, 25% bonus, after
50000 points, 50% bonus.
Set qualification time frames for the bonus, again similar to airline
frequent flyer programs.
Complete detailed point history by customer,
items purchased, and awards.
Expire points if a customer becomes
inactive.
Analyze awards. Which awards are being redeemed and what is the cost
of the rewards.
Analyze profitability. Has your loyalty program been profitable.
Has sales or profit increased since you started your program. Compare
two date ranges for detailed customer, item, and award changes.