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Service Package
The service package includes the following features:
- Service department management including dispatching techs,
completing calls, 3rd party service calls, technician car stock, and
detailed service histories by customer and serial number
- Inventory for parts, supplies (OEM and compatible), and
serialized equipment
- Service department Snapshots, Dashboards, and Analysis to give you
instant information about your service department
- Contact billing for copy clicks and page counts which can be
combined in any combination, multiple meters, meter requests by fax or
email, and customer summary reports which can be exported to excel for
your customers
- Purchase Order with alternate supplier part numbers and stock
management
- Street level mapping for customer and machine lookup and business
intelligence analysis
- Text messaging for instant communication with your technicians both free
form text and service call information
- Bar Coding for inventory count management of technicians
- Sales Prospecting and Team Management including sales campaigns,
statistics, email newsletters, forecasting, and sales funnel management
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