• What is the true cost for the remanufactured item?
• How much time does it take to remanufacture an item?
• What is the time for each step of the process?
• Where are the bottlenecks and holdups in the remanufacturing process?
• What is my defect rate and why?
• Are certain components used causing the defects?

The remanufacturing package includes the following features:

• Remanufacturing management including detail cost analysis for finished goods with labor and components
• Remanufacturing analysis of technician time
• Defect analysis with analysis by type of defect, item, technician, component vendor, and customer
• Accounts Payable including credit card management
• Inventory for finished goods, components, and cores
• Purchase Order with alternate supplier part numbers and stock management
• Bar Coding for inventory count management of your components and finished goods
• Finished goods needs forecasting with production sheets and calendar
• Interface to River Cities accounting, Quickbooks®, or stand alone without an accounting package.

Remanufacturing

Maintain Maintain component inventory and finished goods inventory.  The system will create your finished goods and remanufactured items from your component inventory.  This maintains proper unit cost amounts for the remanufactured goods.  The remanufactured items are then placed into the inventory system for sale to your customers.

The remanufactured and created goods can be serialized.

The cost of each item in inventory is maintained by average cost, true FIFO, or true LIFO. All serialized inventory is maintained on a specific cost method. This allows the flexibility required to meet your particular needs.

The master record for each inventory item maintains critical information.  Item cost, list price, month-to-date cost and usage, year-to-date cost and usage, as well as last year's usage, plus the usage for the previous 24 months stored by month.  With this detailed information at your fingertips, River Cities Software products will enable you to make sound buying decisions and gain greater control over your inventory.

Inventory Movement history is maintained for each item in the inventory system. The display will show the movement by month for the last 24 months. This information will help in determining order cycles and quantities.

Detailed receipts are available allowing you to view each time an inventory item is received with the purchase order number, vendor, and cost. 

A detailed usage can be viewed showing the date, finished good item number, and quantity used. 

Inventory locations are maintained for ease in verifying inventory quantities during a physical inventory. The optional Bar Code Tracking System will enhance the speed of the process of Inventory Management.

Defect and production tracking to help maintain the quality of your finished goods.

Track defects by finished goods items, tech, component, and/or vendor.

Each batch of created goods can list the origin of each component.

Track any defects or yield information back to the vendor from whom you purchased the components.

Proactively service and maintain your relationship with your customers. Print a list that can be used to email notification to your customers regarding any known defects.

Analyze production by tech and/or finished good item. Pinpoint the total time to remanufacture each item and accurate costs of that item.

Look for trends or production problems. Compare production between two date ranges. 

Print production sheets for your techs. Quantity to be manufactured is determined by minimum and maximum quantities set for each finished good item.  Also the number of items that are on backorder from the accounts receivable system is added to the quantity to be made.

Broker and Empties Management

Pickup orders can be scheduled and include each type of core previously received from the customer for faster receiving.

Add cores during the receiving process.

The price that has previously paid for cores is displayed so you do not pay too much for the cores.

The payment can be sent as a check to your customer or placed on the customer account as a credit.

The payment can be donated to a school or charity, either by payment or on account of the charity or school.

Empties/cores can be updated to inventory stock for later resale.  

Empties and cores can be immediately placed into the remanufacturing production line.

Manage the empty purchase process.

Print pickup labels to be sent to your customer.

Print a donation statement for your customers.  This allows them to easily calculate any charitable contribution on their tax returns.

Print a receipt for your customer that can be included with the payment. 

Search for the customers that have previously provided empties by type.  If you need empties for your remanufacturing, these customers should have them.

Special prices for certain customers can be entered so that you pay the negotiated price of the customer for empties purchases.

Inventory

The importance of Inventory control cannot be overemphasized. The ability to effectively manage your inventory is crucial to your continued business success. The software has been designed with these factors in mind and will provide you with the information to successfully manage your inventory investment.

To maintain accuracy, the software provides for your choice of costing methods, true real time processing, and flexible pricing methods to your customers.

The cost of each item in inventory is maintained by either average cost, true FIFO, or true LIFO. All serialized inventory is maintained on a specific cost method. This allows the flexibility required to meet your particular needs.

Retail prices may be automatically calculated in many ways. These include: a percentage added on top of cost or based on your GSA contract price, your state contract price, or your own user defined contracts. Other methods include a percentage off list, a dollar amount on top of cost, a dollar amount off list price, or most importantly, any given price specified at the time of order entry.

Quantity price breaks may be entered for up to 10 levels for each item. These can be set up as a dollar amount, percentage off list, and/or percentage on top of cost. 

Special automatic pricing can be set up by customer, vendor, item, or by category. Special prices may also be based on user defined price breaks by vendor, item, or category. This flexible pricing system will relieve the hassle associated with special pricing. 

Contract pricing such as GSA or state schedules may be entered for automatic retail price calculations for a particular customer. 

A Retail Price List of all items be category may be printed. The list will optionally show cost, transfer cost, gross margin, and price breaks associated with each item. Printed without cost or margin, this list is useful as price lists for your salesreps. 

Maintain a detailed movement history for each item.

On-hand quantities in the Inventory system are continually updated from several different areas. These include sales entered from Accounts receivable, inventory received through the Purchase Order system, and inventory used through Service Dispatch, giving you true on-line processing.

The master record for each inventory item contains a great deal of information. Item cost, list price, month-to-date sales, cost and usage, year-to-date sales, cost and usage, as well as last year's sales and usage, plus the usage for the previous 24 months stored by month. With this information readily at your fingertips, you will make sound buying decisions and gain greater control over your inventory.

Inventory movement history is maintained for each item in the inventory system. The display will show the movement by month for the last 24 months. This information will help in determining order cycles and quantities.

Detailed receipts are available allowing you to view each time an inventory item is received with the purchase order number, vendor, and cost.  

A detailed usage can be viewed showing the date, invoice number, customer, quantity, and price for each sale.  If the item was used in a service call, the job number and technician are also displayed.

Virtually unlimited inventory setup capabilities, methods of item inquiry, and ease of maintenance.

Maintain an almost unlimited number of product categories. An Item Master List may be printed by item, one category, or by all categories, allowing you to view a particular item or category without obtaining a complete inventory printout. General Ledger posting entries may be assigned by category to gain greater control of inventory.

Multiple inventory locations may be maintained with one or more accounts receivable.

Support is also available to load your vendor's item pricing information from both disk and/or modem providing efficient inventory and pricing updates.

Create and maintain a core bank showing core and empties owed to your customers or from your vendors.

Options for inventory can be defined by individual item or for an entire category.  For example, color, material, and size can be defined.

You may obtain access to an individual item in the system by various methods. These include the exact item number, partial item number, description, or by item category. Also, when part numbers change, a cross reference may be maintained of the new part numbers and your part numbers. Operator processing speed is increased by the versatility of the software.

Inventory locations, whether in the warehouse, on the sales floor, or other areas, are maintained for each in verifying inventory quantities during a physical inventory. The optional Bar Code Tracking System can greatly speed up the process of Inventory Management.

Inventory may be allocated to technicians and/or salesreps. A breakdown of allocations is displayed on the individual item record showing number on-hand, and the amounts allocated to technicians, or sales reps. The system will also display the number allocated for backorders. At a glance, you can tell where your inventory should be. If you need more detail, it's only a keystroke away. 

Full serialized inventory with complete history from purchase to retirement.

The inventory system tracks all inventory, including serialized equipment, parts, and supplies. Serialized inventory does not require the assignment of an additional ID number, but you can assign the id number if desired.

The serialized inventory record contains the received date, origin of the item, sold date, customer which purchased the item, invoice number the item was sold under, as well as the invoice number from the vendor when the item was purchased by you.

A serial numbers report will sort by sold and/or received dates. The serialized inventory report will show which serialized items are sold, on-hand, rented, leased, or on demonstration to prospective customers.

Serialized packages may be order from your vendor and sold as a group with full serial number tracking of each piece of the package. 

Management analysis reports include:

Several items may be combined under your own user defined part number to sell as one item. This is very important for special "deals" and promotions (i.e. start-up kits) and handles proper inventory reductions for each item comprising the "deal" and proper cost of sales accounting in the General Ledger system, even though the items may be from different item categories with different General ledger account numbers. 

The end-of-month inventory report contains a gross margin analysis for each item sold during the month.

Yield analysis is available with the manager's console.  Accurately measure and maintain toner and supply yields.

There are many additional reports which are available to help you is other ways. You may obtain as little or as much detail as necessary. These provide you with the tools you need to better manage your inventory investment. With the addition of Microsoft Access  you may write your own reports.

Purchase Order

The system maintains sequential purchase order numbers, or verbal purchase order numbers may be given to the vendor and entered into the system at a later date.

The purchase order system may be used to enter vendors into the Accounts Payable vendor file. This allows the person ordering to change a vendor to get the best price.

Special messages may be printed on the bottom of the purchase order for notices to the vendor.

Purchase Orders may be pre-paid.

All inventory products may have alternate vendors, allowing orders to be placed based on the best price, terms, and availability of the item.

Multiple ship to locations for each vendor allow quick easy choice for shipping.

Minimum stock levels can be calculated and the inventory updated.

All outstanding purchase orders by a vendor or item may be displayed and/or printed.

The purchases "on hold" report will list all orders and inventory quantities which have been received but not yet matched to an invoice.

The Purchase Order system is a two-step system. When inventory is received, the packing slip is entered into your system to reflect the inventory received. At a later time, the invoice is received to update the true cost and to create a voucher in the Accounts Payable system.

The Purchase Order system updates the inventory when the purchase order is received. The Accounts Payable system is updated when the invoice is received.

The Purchase Order system allows timely closing of your books at end of month by recognizing costs for true accrual accounting.

The Purchase Order system will print a low stock report or a recommended order for your entire inventory or for a selected category of inventory.

The Purchase Orders system will print shelf labels for the quantity received, quantity on hand, or quantity on hand for an inventory category.

Purchase orders can be faxed directly from the purchase order system. (requires faxing center).

The vendor's name and address is automatically retrieved from the accounts payable system, if installed.

Purchase orders may be canceled with automatic reduction of quantity on order in the inventory item file.

When the packing slip is received, a list of your customers with inventory on backorder is printed.

The list price of the item can be updated immediately upon receipt of the purchase order to maintain your profit margin.

The packing slip and invoice can be scanned, stored, viewed, and/or printed.

The bar code inventory tracking system interfaces directly with the Inventory and Purchase Order systems. If is designed to allow inventory to be received by scanning the bar code labels, to expedite the inventory of stock, and to facilitate the inventory of technician car stock assigned to each technician. Many companies are discovering that by using bar code technology in tracking their inventory they are not only able to pay for the bar code system within a very short time, but save substantial amounts of money by reducing the time and personnel requirements typically associated with the inventory process. Now your inventory process does not need to be a painful experience.

An optional bar code printer is available which will print out custom bar codes with your part numbers.

While taking inventory, the bar code scanner can be used to gather the item numbers by reading the imprinted item bar codes (i.e. serialized inventory, manufacturer bar code labels, etc.). This greatly accelerates the inventory process and can result in significant savings. The inventory process can now be conducted on a monthly basis resulting in tighter control on your stock.

When inventory is first brought into the system through purchase order, the bar code inventory tracking system can be used to enter each item by scanning its bar code.

This system utilizes a non-contact, portable, hand-held laser bar code scanner with a built-in rechargeable power supply to collect data. The laser scanning technology provides a superior first-time read rate. A built-in keypad and display facing the operator during scanning allow for single hand use without the tangle of cords associated with many other systems. The scanner unit is a pistol grip "point and shoot" system which employs a button "trigger" which combined with the light weight gives it a natural feel that is both comfortable and easy to use over extended periods of time. If you are haunted by inefficiency in tracking your inventory, River Cities Software has the solution-- Bar Code Inventory Tracking.

Serialized inventory may be scanned to enter the serial number into the inventory.

The bar code inventory tracking system will allow you to keep track of all your technician car stock and the tools assigned to each technician. You no longer have to worry about who has what tools or what items are "floating around". By using the sophisticated reporting capabilities you will be able to determine the exact needs of your technicians and be able to verify that stock is being properly utilized.

Know what you have scheduled and when

The Sales Prospecting system contains a complete appointment and task scheduler with daily, monthly, weekly, and yearly views.  Also a planner view can be displayed.  Each appointment can be color coded and reminders set. 

A report will print a list of calls to be made for each salesrep for a specified date range.

The appointment records will show the contact history and date/time for each follow-up.

Contact history is maintained for as long as desired.

A report listing appointments not completed by each salesrep is a valuable management tool. How often has a sale been lost because the salesrep did not follow-up in a timely manner on a lead, proposal or demo.

Comments may be entered for each contact. This will allow a detailed explanation of what the contact was about. This can be used to get new salesreps selling in a shorter time when existing salesreps leave your firm.

Statistics on each type of contact or call can be maintained for each salesrep. The statistics report is used to measure salesrep productivity.

Information, information, information!

An example is when your sales people call on a new prospect. They can gather a wealth of information about what types of office equipment the prospect uses, such as brand and model, expiration date of service contracts and types of contract. Now you know what type of toner they need, normal paper usage, etc.

Have the ability to maintain multiple contacts within a prospect and selectively sort to determine the relationship with other firms within your market area with SIC code comparisons.

Each prospect may have up to 150 yes/no qualifiers assigned, as well as up to twenty-one user defined data fields.

Track decision maker's name, title, and phone numbers with fields to record who influences the buying decision.

Competitive equipment is maintained by SIC (Standard Industrial Classification) code, customer location, type of equipment, purchase or rental, term of contract, billing terms, current volume, contract expiration, and special customer needs that may or may not be satisfied by the current equipment or supplier.

Supplies and other renewable inventory is loaded into the Sales Prospecting system from the Service Dispatch, and Invoicing systems.

Time savers help your sales grow

Sales territories may be maintained by zip code, selected markets, and specialized equipment.

The ability to print mailing labels or envelopes for prospects after sorting.

The Sales Prospecting system measures supply potential by manufacturer, equipment type, and copy volume. A report is printed showing potential versus actual purchases by customer for all consumable supplies.

Lead generation based on historical and future known facts by prospect and user needs.

A complete mail list file is maintained with the ability to select any combination of "and", "or", or "not" search on qualifiers.

A complete mailing history of date and content of each mailing to every prospect may be maintained and reviewed.

The sorted prospects may be interfaced to a word processing program so that correspondence may be sent to all prospects selected in the search.

Machine sales can be forecast by comparing recommended monthly usage on each copier to actual monthly usage. The report will print a list of all copiers eligible for upgrades.

Reports are available to forecast supply sales based on past buying habits of your customers. This enables you to call the customer before another dealership to get those supplies.

Sales prospecting information can be dumped to a Palm handheld or notebook computer so that the salesrep can have up to the minute information about their prospect, including appointments, service history, and purchasing history.

Know about your customers without hassling the accounting and service departments.

Gather sales information from your own sales department about your customers. Information is also gathered from your sales staff who are calling on new, prospective customers.

Contract information on your customers as well as prospects is maintained showing all contract information including a purchase amount to facilitate upgrades.

Every time a meter reading is taken in the Service Dispatch or Contract Billing system, the reading is put in the Sales Prospecting system.

Full service history may be displayed by the sales rep without the use of the service dispatch system.

Purchase history may be displayed or printed by the salesreps.

Sales Campaigns, Email Campaigns, Newsletter, Email Newsletters,  Sales Forecasts, Pipeline management,  Sales Funnel Management, and more.