Loyalty Package Features Import information from other accounting packages. Quickbooks® plug in to import customers, items, and invoices.  No need to enter your information again, just import. Import from CSV text files and Excel spreadsheets.  Again, no need to enter your information again, just import.   If your software package can export, the information can be imported. You have the option to enter your customers, items, and sales.  Interfaces with the rest of the River Cities Software  packages so that you do not have to import anything if using the River Cities Software accounting and/or service packages.

Assign points for inventory and services using your formula.

Point calculations can be different for different types of items. For example, use a different calculation based on where the item was purchased, whether it was remanufactured, or the type of purchase such as restaurant or bar.

Points can be calculated from any combination of sales, cost, and profit.  For example, if your gave points on profit, the higher profit item will give more points to your customers.

Different point calculations can be done for service calls.

Service contracts can have different calculations for base charges or per page excess charges.

Reward your larger customers even more.

Set bonus levels.  Similar to airline frequent flyer programs, when a customer reaches so many points, they can have a bonus points added.

Multiple bonus levels. For example, after 25000 points, 25% bonus, after 50000 points, 50% bonus.

Set qualification time frames for the bonus, again similar to airline frequent flyer programs.

Complete detailed point history by customer, items purchased, and awards.

Expire points if a customer becomes inactive.

Analyze awards.  Which awards are being redeemed and what is the cost of the rewards.

Analyze profitability.  Has your loyalty program been profitable.  Has sales or profit increased since you started your program.  Compare two date ranges for detailed customer, item, and award changes.