River Cities Software

Software and personalized service to provide you with the Knowledge and Control you need to effectively manage your business.  Affordably priced.

Software for Equipment Service and Contract Billing

copier technician

Do you have any of these questions in managing your equipment service or MPS business for copiers, printers,  and fax?

        • Am I making money?
        • What is my true cost to service a customer, model, or contract?
        • Is my service department running as efficiently as possible?
        • Is my per page/per click rate profitable?
        • Do you need to combine color, black, and/or scan clicks from multiple machines or customers into one invoice with a minimum billing?
        • Do you need to maintain the supply inventory located at your large customers?

Read More

Software For QuickBooks ®

integration

You are happy with your existing accounting application, but you want to just add Managed Print Services or Re-Manufacturing.

        • Interface with QuickBooks ® .
        • Use as a stand alone software package; export information in spreadsheets to import into other accounting applications.
        • Custom programming to write the interface for your accounting application.

Read More

 Software for Customer Loyalty

loyalty

Do You want to offer a loyalty program to your customers, but you want more control than just points for price?

Read More

Software for Re Manufacturing

printer cartridge

Do you have any of these questions in managing your cartridge and equipment re-manufacturing business?

        • What is my true cost for the manufactured item?
        • How much time does it take to manufacture an item?
        • What is the time for each step of the process?
        • Where are the bottlenecks and holdups in the manufacturing process?
        • What is my defect rate and why?
        • Are certain components used causing the defects?

Read More

Software for CRM (Customer Relations Management)

salesrep

Do you have any of these questions in managing your sales reps, prospecting for new sales, or using your existing data to generate sales?

        • Which customers have old machines and really need to upgrade?
        • Who bought certain supplies? Do we need to send them information?
        • Is your communication (letters, phone calls, emails, etc) with customers and prospects easily viewed?
        • Am I losing sales and why (competitors, pricing, not in stock, others)?
        • Do you want to mine your data searching for purchasing patterns so you know which customers should reorder and when?

Read More

Software for Equipment Leasing

leasing

Do you lease equipment for your own company or other companies that may or may not include a service contract?

 

Read More

Software for General Accounting and Bookkeeping

accounting

Do you have any of these questions in managing your accounting and bookkeeping departments?

        • Are you losing sales from your customers because you do not have stock?
        • Are items drop shipped from suppliers not being invoiced to your customers?
        • Are special order items costed correctly?
        • Do you want to add a bar code solution for managing inventory?
        • Do you have inventory with serial numbers?
        • Do you need to accept or pay in foreign currencies?
        • Would your customers like only one invoice combining all the orders, service calls, or contracts for the month?
        • Do a lot of your customers have different prices for the same items?

Read More