Program Changes March 2014

The following program changes have been made during March 2014.


  • The machine record can now have two techs assigned.  When logging calls, both tech can be displayed.
  • When logging a service call, and the call is on credit hold, the system will automatically stop the clock for response time.
  • Complete IT service calls will now add the comments from the individual components to the messages on the invoice.
  • The make of the machine is now a separate field on the machine master record.
  • IT Service calls will now highlight the components for which the call was logged during the complete IT call screen.
  • Updated service invoices now sets the category of the labor line item to LABOR.  This will allow you to filter the invoice analysis report in the financial manager section for labor sales.

Contract Billing

  • When emailing the request for meter readings/page counts, you can now bcc that request to another email address such as your own.
  • The word maintenance agreement now can automatically fill in information for useful, everyday, and excessive color from Xerox Page Pack contracts.
  • The meter reading call sheet now has a customer number range.


Admin Tools

  • The admin tools program is now protected by a password.  After updating, the first time you run the admin tools, the screen will prompt to set the password for the program.

Accounts Payable

  • The select vouchers to pay list now has the print, print preview, and export options.

Service Manager

  • A new report has been added to print the amount billed for clicks.  The report shows the clicks produced and the amount billed.  The default sort order is by meter description.

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