The tax code is not changed on dispatch machine masters when the customer tax code is changed in accounts receivable.

This is correct. When a new machine is created in dispatch, the system will default to using the customer tax code. However, the tax code can be changed for this machine master. If a customer tax code is changed and all the machines are to be changed also, you must display each machine and check […]

How do I get a list of all machines with a certain contract type such as time and materials or cost per copy.

Go to Service/Contract Billing, Machines,  Display All Machines. Once the machines are displayed, use the filter row to filter the grid to show only the desired contract type.  View the tutorial on how to use the grid for more information on filtering and grouping techniques. The filter can also include an asterisk (*) as a […]